Returns Policy

At Herbusyday, we understand that sometimes things don’t work out—and that’s okay. Whether your item isn’t quite right or you received something damaged, our goal is to make the return process easy, fair, and fast.

Return Eligibility

We accept returns on non-sale items within 180 days of the date delivering your product. To be eligible for a return:

  • The item must be unwashed, unworn, with all original tags attached
  • The product must be in original condition
  • You must include the sales receipt or order confirmation email

Items that do not meet these criteria may not qualify for a refund or replacement.

Return cost: $0.00

How to Start a Return

To initiate a return, please contact our support team within 180 days of delivery. You can reach us through the Contact Us page or directly by email at support@herbusyday.com.

For quicker processing, include the following information:

  • Full name used on the order
  • Order number
  • Description of the issue
  • Clear photos showing the problem
  • Your preference for a refund or a replacement

We do not accept responsibility for returns due to customer errors, such as:

  • Spelling or grammar mistakes
  • Uploading incorrect or low-quality images
  • Incorrect product selection during checkout

We recommend reviewing your order carefully before submitting payment.

Returns Procedure

Once your return request is approved by our support team, you will receive the appropriate return shipping address. Then, follow these steps:

  1. Prepare your return package
    • Place the item(s) in a secure envelope or box
    • Include a printout of your order confirmation email
  2. Ship the package
    • Use your local post office or any courier service
    • Share the tracking number with us after shipment
  3. Confirmation & Processing
    • Once we receive the return, you’ll get an email confirmation
    • Our team will inspect your return and notify you via email regarding the approval or rejection of your refund or replacement request

Need Help?

We’re here to assist you. If you have any concerns or questions about your return:

  • Address: 10271 Sentry Dr A, Stanton, CA 90680, United States Of America
  • Email: support@herbusyday.com
  • Phone:+1 (415) 985-5805
  • Support Hours: 9:00am – 6:30pm (EST) (Monday – Friday).

We are committed to resolving your issue quickly and ensuring a positive shopping experience. Don’t hesitate to reach out—we’re always ready to help.